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How Whole-Person Care Delivers Meaningful Outcomes That Last

Individuals with behavioral health conditions and chronic disease experience extraordinary gaps in care and treatment—and many do not receive treatment at all. In fact, 57.2% of adults living with mental illness did not receive treatment in 2020.

As a part of a recent analysis of the real-world impact (“treatment effect”) of the Ontrak program, we reviewed healthcare utilization and costs over a 36-month time period and compared the outcomes for Ontrak graduates to a propensity-matched group of individuals who were eligible to enroll but did not.

The “Treatment Effect of the Ontrak Program” study once more demonstrates our program’s ability to effectively help health plans engage hard-to-reach populations and reduce costs by reducing avoidable IP utilization and increasing use of productive, preventive care. The results speak for themselves—for each Ontrak graduate, health plans see:

  • $486 PMPM cost savings, durable 24 months post-enrollment
  • $11,664 total savings per member over 2 years
  • 64% reduction in IP utilization
  • 50% increase in preventive care services

Learn more about our study, and how Ontrak continues to prove their value in delivering durable health outcomes.


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Unaddressed conditions lead to unneeded costs.
Let’s address that together.

5.7% of the population living with unaddressed behavioral health issues account for nearly half of the overall cost to health plans—this could mean millions in avoidable costs annually.